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Client Support Services

Client Support Services

We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. We are here to help you through any changes you may need to make to your policy.

If it is after business hours, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 989-366-4547 to report a claim. 

Please keep in mind that *Coverage can not be amended, bound, or cancelled through this System, Voicemail, Text, Social Media, or fax!
You must talk to an employee of the agency, to make any changes to your policy/coverage.

 

Below are forms that we have provided to save you time when submitting any customer service request.